Terms & Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to the Neokwik website and services (collectively, the “Platform” or “Services”) operated by [Company Legal Name], (“Neokwik”, “we”, “us”, “our”). By accessing or using our Platform, you (“you”, “User”, “Customer”, or “Visitor”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any of these Terms, please do not use or access our Platform.

1. Definitions & Interpretation

  • “User” or “Visitor” means any person who accesses, browses, uses or registers on the Platform.

  • “Services” means all products, features, functions, applications, website services, mobile services and content provided by Neokwik through the Platform.

  • “Content” means all text, images, graphics, logos, brands, marks, information, software, data or other materials made available on or through the Platform.

  • “Account” means a registered user account created by you on the Platform.

  • “We”, “Us”, “Our” refer to Neokwik.

  • “You”, “Your” refer to the User or Visitor interacting with or using the Platform.

2. Acceptance & Changes

By using the Platform, you agree to comply with and be bound by these Terms. We reserve the right to revise, amend, modify or supplement these Terms at any time by posting the updated Terms on the Platform. The “Last Updated” date above indicates when changes to these Terms were made. It is your responsibility to review the Terms periodically. Your continued use of the Services after such changes constitute your acceptance of the revised Terms.

3. Use of Platform & Eligibility

  • You must be at least 18 years of age (or the legal age of majority in your jurisdiction) and capable of entering into a legally binding contract to use our Services.

  • You agree not to use the Platform in any manner that is unlawful, harmful, fraudulent or which infringes the rights of third parties.

  • We may refuse service, terminate accounts or restrict access at our sole discretion, with or without notice, for conduct that we believe violates these Terms or may harm the Platform, other users or us.

4. Registration, Accounts & Security

  • Where you register for an Account, you must provide accurate, complete and current information about yourself. You are responsible for maintaining the confidentiality of your account credentials (username, password, OTPs, etc.).

  • You must notify us immediately if you suspect any unauthorised use of your Account or breach of security.

  • You are solely responsible for all activities that occur under your Account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Use of Content & Intellectual Property

  • All Content on the Platform is either owned or licensed by Neokwik (or its affiliates) and is protected by applicable intellectual property laws.

  • Except as expressly permitted by these Terms or the Platform, you may not reproduce, display, publicly perform, distribute, modify, sell or otherwise exploit any Content for public or commercial purposes without our prior written consent.

  • Use of our name, brands, logos, marks or trade names in any form without our permission is strictly prohibited.

6. Prohibited Conduct & Security Rules

You agree not to engage in any of the following prohibited activities:

  • Accessing data not intended for you, logging into a server or account which you are not authorised to access.

  • Probing, scanning or testing the vulnerability of any system or network or breaching any security or authentication measures.

  • Interfering or disrupting service to any user, host or network (including sending viruses, “Trojan horses”, flooding, mail-bombing, or crashing).

  • Sending unsolicited bulk messages, spam, promotional or advertising content without consent.

  • Transmitting, storing or distributing any material that is defamatory, obscene, threatening, abusive, hateful, infringing or otherwise inappropriate.

  • Any conduct that would (a) breach any applicable law or regulation, (b) infringe intellectual property rights, privacy or publicity rights of others, or (c) encourage or constitute criminal or tortious behaviour.

7. User Content & Feedback

  • If you submit content, feedback or suggestions to us (“User Content”), you grant Neokwik a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, distribute, perform and display such User Content for our business purposes.

  • You represent and warrant that you own or control all rights in and to your User Content and that the use of your User Content by Neokwik will not infringe the rights of any third party.

8. Third-Party Links & Services

  • Our Platform may contain links to third-party websites, mobile apps or services. These links are provided for your convenience only and we do not endorse or adopt the content, standards or practices of such third-party sites.

  • Your access and use of any such external sites is at your own risk. We are not responsible for the privacy practices, terms, content or availability of external sites.

9. Privacy & Data Protection

  • Your use of the Platform is subject to our Privacy Policy (accessible via [link]). By using the Service you acknowledge that you have read, understood and agree to the terms of the Privacy Policy.

  • We will process your personal information in accordance with applicable data protection laws and the Privacy Policy.

10. Refunds, Cancellations & Fee-Based Services

  • If the Services include any paid offering, subscription, transaction or fee-based component, those are governed by the applicable payment or subscription terms provided at the time of purchase or registration.

  • Unless otherwise specified, all fees are non-refundable except as required under applicable law or as explicitly provided in our Refund/Cancellation Policy (accessible via [link]).

11. Disclaimers & Limitation of Liability

  • Disclaimer: To the fullest extent permitted by law, the Services and Content are provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement or availability.

  • Limitation of Liability: You agree that neither Neokwik nor its officers, directors, employees, agents or affiliates shall be liable for any direct, indirect, incidental, special, consequential or exemplary damages resulting from your use of, or inability to use, the Platform or Services, even if we have been advised of the possibility of such damages. In no event shall our total liability to you for all claims exceed the amount you have paid to Neokwik (if any) in the last 12 months, or ₹[specify amount] whichever is lower.

12. Indemnification

You agree to indemnify, defend and hold harmless Neokwik, its affiliates, officers, directors, employees and agents from and against any and all claims, demands, actions, liabilities, losses, damages, costs or expenses (including legal fees) arising from or related to: (i) your breach or alleged breach of these Terms; (ii) your misuse of the Platform or Services; (iii) your User Content; or (iv) your violation of any rights of a third party.

13. Suspension & Termination

  • We reserve the right, in our sole discretion, to suspend, restrict or terminate your access to the Platform (or any part thereof) at any time, with or without notice, for any reason, including your violation of these Terms or if we believe you are acting fraudulently or unlawfully.

  • Upon termination, you must cease all use of the Platform. Sections of these Terms which by their nature should survive termination (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnity) shall remain in effect.

14. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of [Insert jurisdiction: e.g., “the Republic of India” / “State of Uttar Pradesh, India”] without regard to its conflict of laws provisions.

  • Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in [Insert city/county], India (or as otherwise specified).

  • Nothing herein limits either party’s right to seek injunctive or other equitable relief.

15. Severability & Waiver

  • If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.

  • Our failure to enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision.

16. Entire Agreement

These Terms, together with any other terms, policies or guidelines expressly referenced herein (including the Privacy Policy, Refund/Cancellation Policy, etc.), constitute the entire agreement between you and Neokwik concerning the Platform and Services, and supersede all prior or contemporaneous agreements, communications and proposals (whether oral, written or electronic).

17. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:
Neokwik
[Your Registered Address]
Email: [insert email address]
Phone: [insert phone number]

Thank you for trusting Neokwik. We look forward to serving you and providing you with the best possible experience.